CDF Webinar: Seeking Civility? Eradicating Bullying at Work
In passing AB 2053, California is the third state in the U.S. to pass a law regarding workplace bullying (or what AB 2053 refers to as abusive conduct).
AB 2053 simply requires mandatory sexual harassment training to include a discussion of abusive conduct. Now that this phrase is floating around your workplace, how will you and managers discern between harassment and bullying? What happens if someone claims they are a target of abusive conduct? And did you know that because AB 2053 includes malice in its definition, that managers could be accused of abusive conduct when giving performance evaluations?
AB 2053 is not a moment too soon, because according to a recent study by CareerBuilder, 35% of the workforce encounters bullies at work. Workplace bullying is systematic psychological abuse that degrades and humiliates, and causes anxiety, depression, burnout, and lower levels of job satisfaction in targets and bystanders. Behaviors include frequent yelling, manipulation of work, nasty emails, social isolation, and a host of others. If allowed to flourish, it causes increased turnover, communication breakdown, reduced quality in work and poor customer service.
This one-hour webinar will take you through the process of developing effective strategies for dealing with workplace bullying and provide a step-by-step guide for building a healthy workplace where employees can thrive. At the end of this webinar, attendees will be able to:
- Describe the social system of bullying, how to define it, and bullying behaviors
- Describe damage caused to targets, bystanders, and the organization in order to make a business case for ending it
- Definitively describe the seven differences and similarities between harassment and bullying
- Understand how AB 2053’s language requires more work from HR than a simple mention of abusive conduct in sexual harassment training
- Develop action items to avoid potential liability surrounding AB 2053
- Immediately implement simple action items that will begin the process of ending workplace bullying
- Create an action plan to build a culture intolerant of abuse
Register today for this engaging webinar!
Passionate, focused and untiring are the qualities Dave Carothers brings to the courtroom when defending claims brought against his clients. Carothers is an experienced trial attorney having tried more than 75 cases to verdict in jurisdictions...
Read full bio»
Catherine M. Mattice, MA, SPHR, SHRM-SCP is President of consulting and training firm, Civility Partners, and has been successfully providing programs in workplace bullying and building positive workplaces since 2007. Her clients include Chevron, the American Red Cross, the military, several universities and hospitals, government agencies, small businesses and nonprofits. She has published in a variety of trade magazines and has appeared several times on national affiliates of FOX, NBC, and ABC as an expert, as well as in USA Today, Inc Magazine, Huffington Post, Entrepreneur Magazine, and MSNBC.com. Catherine is Past-President of the American Society of Training & Development (ASTD), San Diego Chapter. In his book foreword, Ken Blanchard called her book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, “the most comprehensive and valuable handbook on the topic.” It is available in all major online bookstores.
Cláudia Schwartz is the President of HR Results (HR consulting firm), expert witness in employment litigation, investigator (PI License 28731), EEOC Consent Decree consultant, Director of the UCSD HR Leadership Program, instructor of employment law courses, speaker at CEO groups (e.g., Vistage) and conferences (e.g., SHRM), trainer (e.g., harassment training, investigations, leadership and management development, global integration), coach for executives and HR professionals, author of HR auditing and turnkey tools, member of a Venture Capital firm, and former Vice Chair of the board at an $110M organization. Cláudia held senior HR management positions at companies with up to 10,000 employees across industries for approximately 20 years. Credentials include a master’s degree, certifications (e.g., SPHR, SHRM-SCP) and license (PI). Awards received include the Exemplary HR Professional of the Year award by the San Diego Business Journal. Cláudia grew up in Latin America and has skills in global HR management and diversity.